Shipping policy

Shipping Policy – Intimates by Kim

At Intimates by Kim, we offer simple, transparent shipping options across the United States. All orders are delivered in discreet packaging for your privacy.

Processing Time

  • All orders are processed within 1–2 business days.

  • Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods & Rates (USA)

Economy Shipping (5–8 business days)

  • Orders $50.00 and up:  FREE SHIPPING 

  • Orders 0 lb – 5 lb: Standard economy rate (calculated at checkout)

  • Orders 5 lb – 70 lb: Standard economy rate (calculated at checkout)

    Standard Shipping (3–4 business days)

    • Orders 0 lb – 1 lb: Standard shipping rate (calculated at checkout)

    • Orders 1 lb – 5 lb: Standard shipping rate (calculated at checkout)

    Note: Shipping fees depend on product weight and the selected shipping method. All rates are automatically calculated at checkout.

    ✅ Order Tracking

    Every order includes a tracking number, emailed to you once your order ships.
    Tracking updates may take 24–48 hours to appear.

    Multiple Packages

    Depending on product availability, some orders may ship in separate packages.
    Each package will have its own tracking number.

    Lost, Delayed, or Damaged Packages

    If your package is lost, delayed, or arrives damaged:

    Contact us at

    tkennedy.intimatesbykim@gmail.com

    , and we will resolve the issue promptly.